The digitized world of business has witnessed a steady
rise in the trend of outsourcing services to virtual assistants. However, you
need to choose the right personnel to support you. The wrong choice of virtual
assistants has proved to be disastrous for a number of companies in the past.
True indeed, virtual
assistant services reduces the cost as you can find cheap labour in the other
markets. However, you cannot afford to compromise with the quality. Just for
saving a few dollars, sacrificing quality and loosing credibility is obviously
unwise.
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Along with many other factors, you should also keep
the language barrier at the back of your head when you outsource any services
to foreign countries. If this is not considered, expected results may not be
obtained. Say, content writing in English calls for expertise in the language.
In this case, it is advisable to go for native English writers or the ones who
have the desired degree of excellence. For the same, India would be great
choice as here the professionals are remarkably skilled in verbal and written
English. Well! If it doesn’t feel convincing, there are still a lot of other tasks
for which you can seek the expertise of a professional virtual assistant
without letting language to hinder the luxury VAs can avail. Few among them are
detailed below.
Raw coding
The coding language does not depend on the native
language of a person. These are based on codes in cascading style sheets (CSS),
HTML, Javascript and so on. You can outsource website modification jobs to
them, or anything related to landing pages or plug-ins. You need not worry
about the quality of these tasks, as you can easily check if it is secure and
functional. You can get a website developed at the fraction of the cost when
you hire an overseas virtual assistant.
Scripted
live chat
If English is not the first language of the live-chat
agents, they might sound a bit different. Hence it makes sense to use language
proficient VA’s to handle this crucial task. These agents wait for a user to
ask a question and provide them with the desired answer. They need not
understand the business deeply. They just need some basic information about the
business and a few scripts to answer the questions over live chat. Moreover,
the overseas VA provides services even at odd hours. You can provide 24*7
services to your clients when you hire virtual
assistant service for live chat support. But in such a case you have to
ensure the English language proficiency of concerned people handling your task.
Generating
leads
Companies can create leads from the contact forms on
different websites. However, if you try to perform the task manually, it is
likely to take a lot of time which is not recommended when you have a lot of
other tasks to do. You need to sort the contact details, filter out the ones
that can be considered as leads and so on. You can simply assign a virtual remote assistant to scan
through and determine the ones that are likely to generate leads. This doesn’t
again need him to be an expert in native langue.
Graphic
designing
Imagery has no specific language; it is a visual art
and follows a universal language which anyone can easily understand. A number
of talented graphic designers are available across the world and that too, at
reasonable prices. If you are keen on cutting down the costs, you can outsource
your work to the best professionals across the globe; virtual assistant prices
are very cheap when compared to hiring full time in-house people. They are equally
efficient in all the related tasks including business card designing, brochure
designing, logo designing, creating a mockup website layout and so on.
If your company deals with infographics, you can also
outsource them to such talented and creative experts. The offshore assistant
can manually compile the data in a specified manner, while you can appoint a
professional to tackle the initial data which is perhaps most crucial.
Determine whether you want to hire a generalist or a
specialist, according to the volume and quality of virtual personal assistant services needed.
Social media
management
Ignoring the power of social media means you are
losing a king part of your prospects. Making the most out of networking
platforms is something advisable for all the businesses. Although you have
tools like Sprout Social for social media management, it takes a lot of time to
scan through the comments and gather data. You can assign the task of
maintaining the social media accounts of a company to a VA who deliver the task
at low costs.
If you are worried about security issues, you can
limit the accessibility of the assistant. It is possible to restrict the
freedom of the VA even when he operates the websites. Such virtual assistant services for small businesses
can be immensely productive.
Blogging
Apart from creative content writing and publications
of texts, blogging has various other scopes.
These are back-up services and involve updating the blog from time to
time. You can hire a blog manager to deal with these tasks. Other tasks include
finding reference links and relevant images that can complement the posts.
Simply lighten your burden of responsibilities and reduce costs by assigning
these services to the remote assistants.
Look out for the ideal strategy to cut down your
manual work and focus on the core aspects of your business. The overseas
assistant can tackle the non-core tasks. You can expand your business rapidly
when you have the right support around you.
Here are the few important tips for choosing right virtual assistant
Having read all these, are you planning to associate
with any of the best virtual
assistant call center companies? India is doubtlessly the right destination to search for reliable
service providers. You can get top class services at really cost-effective
rates from here.
